Privacy Policy
Arthyx respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we may collect, use, store, disclose and protect personal information when you visit our website, enrol in our courses, submit an enquiry or interact with our educational services.
By using our website or services, you acknowledge that you have read this Privacy Policy. Where consent is required under applicable law, we will seek it through the appropriate process.
1Information We May Collect
Depending on how you interact with Arthyx, we may collect the following categories of information:
Personal and Contact Information
- Name
- Email address
- Mobile number or other contact details
Enquiry and Enrolment Information
- Information submitted through enquiry, registration and course enrolment forms
- Details required to manage enrolments and provide educational services
- Communications and requests submitted to our team
Technical and Usage Information
We may collect limited technical or website-usage information, where applicable, to understand how visitors interact with our website, maintain functionality and improve the user experience.
Please avoid submitting sensitive personal information unless it is specifically required for a legitimate purpose and an appropriate process is provided.
2How We Use Your Information
We may use personal information for the following purposes:
- Responding to enquiries and requests
- Processing and managing course registrations and enrolments
- Providing access to educational services, learning resources and programme communications
- Sending relevant course information, service updates and administrative notifications
- Sending promotional communications where permitted by applicable law and based on the required consent
- Improving our website, educational offerings and learner experience
- Maintaining website security, functionality and operational systems
- Managing transactions and related administrative activities, where applicable
- Meeting applicable legal and regulatory obligations
We will process personal information for the purposes for which it was collected or for other purposes permitted under applicable law.
3Communication and Marketing
Arthyx may contact you regarding enquiries, registrations, course access, programme schedules and other communications relevant to your interaction with our services.
Where required, we will obtain appropriate consent before sending promotional or marketing communications.
You may opt out of marketing communications using the unsubscribe option provided in the communication, where available, or by contacting us using the details in this Privacy Policy.
Opting out of promotional communications will not prevent us from sending essential administrative or service-related communications where necessary.
4Cookies and Similar Technologies
Our website may use cookies and similar technologies, where applicable, to support website functionality, understand website usage, measure performance and improve the visitor experience.
You may be able to manage certain cookie preferences through your browser settings or website controls, where available. Disabling certain cookies may affect some website functionality.
Where required by applicable law, we will provide appropriate information and obtain consent for the use of cookies or similar technologies.
5Sharing of Information
Arthyx may share personal information with relevant service providers or other parties where reasonably necessary to operate our website and provide our educational services.
Depending on the services used, these parties may include:
- Website hosting and technical service providers
- Course delivery and learning management platforms
- Registration and communication service providers
- Payment processing providers, where applicable
- Analytics and website performance service providers
- Professional advisers or authorities where disclosure is required or permitted by applicable law
Such sharing will be limited to the relevant purpose and handled in accordance with applicable legal requirements.
We do not intend to disclose personal information for unrelated purposes except where permitted or required by applicable law.
Where personal information is shared with service providers, the applicable arrangements and safeguards will depend on the nature of the service and the information involved.
6Data Security
Arthyx aims to take reasonable measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.
However, no method of electronic transmission or storage can be guaranteed to be completely secure. While reasonable precautions may be taken, absolute security cannot be guaranteed.
Users should also take appropriate precautions when accessing websites, using online services and sharing personal information electronically.
7Data Retention
Personal information will be retained for as long as reasonably necessary for the purpose for which it was collected, to provide educational services, maintain relevant records or meet applicable legal and regulatory obligations.
Retention periods may vary depending on the nature of the information, the service provided and applicable requirements.
Where personal information is no longer required for a legitimate purpose, it will be handled in accordance with applicable retention and deletion requirements.
8Your Privacy Rights
Subject to applicable law, you may have rights concerning your personal information, including the right to:
- Request access to personal information relating to you
- Request correction or updating of inaccurate information
- Request deletion of personal information where applicable
- Withdraw consent where processing is based on consent
- Raise a concern regarding the handling of your personal information
- Exercise other rights available under applicable law
Certain requests may be subject to legal, contractual or operational limitations.
To submit a request, please contact us using the details provided in the Contact Us section. We may need to verify your identity before processing certain requests.
9Children’s Privacy
Our website and educational services are intended for individuals who are legally eligible to use the relevant services and enter into applicable agreements.
We do not knowingly collect personal information from individuals where such collection is prohibited by applicable law. Where information has been collected in circumstances that require consent or other safeguards, we will address it in accordance with applicable legal requirements.
Parents or guardians who believe that personal information has been provided inappropriately may contact us using the details below.
10Third-Party Websites and Services
Our website may contain links to third-party websites, platforms or services, including external websites operated independently of Arthyx.
We do not control the privacy practices or policies of third-party websites. When visiting an external website, users should review its privacy policy and applicable terms.
This Privacy Policy applies to Arthyx’s website and relevant services, not automatically to third-party websites.
11Changes to This Privacy Policy
Arthyx may update this Privacy Policy from time to time to reflect changes in our website, educational services, data-handling practices or applicable legal requirements.
The revised version will be published on this page with an updated “Last Updated” date.
Users are encouraged to review this page periodically to remain informed about our privacy practices.
12Contact Us
For questions, requests or concerns regarding this Privacy Policy or the handling of personal information, please contact: